Good to know

advantages of direct booking!

uests booking direct will be rewarded!
If you book direct, you will benefit from the following:

• Best Price Guarantee
• Uncomplicated change of booking
• Goodwill in the case of cancellations
• Up-to-date availabilities
• Personal consultation
• Flexibility in the event of special requests

general information

• Our prices are per person per day with all our included services
• There is a visitor’s tax of € 1,25 per person (aged 14 or over) per night. It is not included in the room rate and must be paid at the hotel

reservation

• The reservation is not confirmed until both side have a written confirmation and a deposit (30% of the total amount) has been transferred
• Please note that we cannot definitely promise specific rooms or floors to guests, but we are happy to guarantee the booked room category
• Single supplement for a double room: charge a € 25,- per day

Check - in &out

• Check at 14 o'clock
• Check until 11 o'clock. Late check out according to availability and request
• Free parking in front of the house
• Parking space in our garage for an extra charge of € 15,- per day
• Free WiFi throughout the house

dogs at la vista

Your four-legged friends up to 15 kg can stay at La Vista Nature Living by prior arrangement at an additional cost of € 15,- per night (excluding food) and bringing their own dog bed and blanket.
If necessary, we reserve the right to charge any additional cleaning costs totalling € 80,-.
We kindly ask you to keep your dog on a leash and we remind you that it is not allowed to let them on the sofa or bed, bring them into the restaurant, law, infinity pool or the wellness area. 

cancellations conditions

So that your travel planning is as carefree as possible and the joy of planning your vacation is awakened; Cancellation conditions due to Covid 19: Free cancellation applies in the event of a travel warning for South Tyrol.

 Otherwise:

• Cancellations up to 1 month before departure are free of charge
• Cancellations up to 3 weeks before arrival will be charged 40% of the price of the stay
• Cancellations up to 2 weeks before arrival will be charged 60% of the price of the stay
• Cancellations up to 1 week before arrival will be charged 80% of the price of the stay
• In case of late arrival or early departure, we unfortunately have to charge the entire package price
• Cancellations must always be in writing

mehode of payment

• Due to the high banking charges, we kindly ask you to pay the Hotel bill in cash (until € 1.999,99)
• We do also accept major credit cards (Visa, Eurocard, Master-card, no American Express)